All Systems Operational
Europe Public Cloud 1 Operational
Europe Public Cloud 2 ? Operational
United States Public Cloud Operational
HIPAA Cloud Operational
Australia Cloud Operational
Europe Public Cloud 1 - Mobile app and API Operational
Europe Public Cloud 2 - Mobile app and API Operational
United States Public Cloud - Mobile app and API Operational
HIPAA Cloud - Mobile app and API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2019

No incidents reported today.

Jun 24, 2019

No incidents reported.

Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019

No incidents reported.

Jun 20, 2019
Resolved - This incident has now been resolved, and service is back to normal.
Jun 20, 15:36 UTC
Monitoring - Interact Engineers have corrected the problem and service is operational. Engineers will continue to monitor and investigate further

We apologise for the inconvenience.

Interact Support
Tel: 0161 9273223
Jun 20, 12:34 UTC
Investigating - Investigating - Interact Engineers are currently investigating issues within the EU of higher than normal latency which is causing slowness across all EU customers.

Engineers are working on a resolution at highest priority and will continue to update this page with updates.

We apologise for the inconvenience.

Interact Support
Tel: 0161 9273223
Jun 20, 12:04 UTC
Jun 19, 2019

No incidents reported.

Jun 18, 2019

No incidents reported.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019
Postmortem - Read details
Jun 18, 10:25 UTC
Resolved - We are currently experiencing issues with high latency across both EU and US Pods cause by a abnormal increase in searches.
Jun 13, 10:00 UTC
Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.