We suspect a hardware issue caused some web instances to perform below acceptable thresholds, causing connection failures between the user browser and web instances.
As a precautionary measure, we have rotated our infrastructure and routed all traffic to verified healthy instances.
While we weren't aware of any customer reports of impact, our monitoring indicated that this issue could have potentially affected any of your users.
Jun 16, 21:03 UTC
Service running normally, continuing to monitor.
Jun 16, 20:47 UTC
We are currently investigating reports of connection failures in the US. Updates to follow
Jun 16, 20:42 UTC