Issue with latency in EU public cloud
Incident Report for Interact
Resolved
The issues around latency are now resolved.
Posted 29 days ago. Sep 17, 2018 - 11:05 UTC
Monitoring
Latency has dropped to normal levels. We are continuing to monitor the situation.
Posted 29 days ago. Sep 17, 2018 - 10:49 UTC
Identified
We have identified the issue as an instance type problem with a new AWS instance type. We are currently rotating in new boxes to counter this issue.
Posted 29 days ago. Sep 17, 2018 - 10:41 UTC
Investigating
We are currrently experiencing latency issues within EU Pod 1. We are currently investigating the issue and will update when we know more.
Posted 29 days ago. Sep 17, 2018 - 10:20 UTC
This incident affected: Europe Public Cloud 1.