Interact Status

All Systems Operational

Europe Public Cloud 1 Operational

Europe Public Cloud 2 Operational

United States Public Cloud Operational

HIPAA Cloud Operational

Australia Cloud Operational

Europe Public Cloud 1 - Mobile app and API Operational

Europe Public Cloud 2 - Mobile app and API Operational

United States Public Cloud - Mobile app and API Operational

HIPAA Cloud - Mobile app and API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 14, 2020

No incidents reported today.

Aug 13, 2020

No incidents reported.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

Latency issues and high error rate impacting a subset of EU Customers

Postmortem - Read details
Jul 31, 11:38 UTC

Resolved - This incident has been resolved.
Jul 31, 09:19 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 31, 08:51 UTC

Investigating - Interact Engineers are currently investigating issues within the EU of higher than normal latency which is causing slowness and intermittent service disruption across all EU customers.
Jul 31, 08:43 UTC