All Systems Operational
Europe Public Cloud 1 Operational
Europe Public Cloud 2 ? Operational
United States Public Cloud Operational
HIPAA Cloud Operational
Australia Cloud Operational
Europe Public Cloud 1 - Mobile app and API Operational
Europe Public Cloud 2 - Mobile app and API Operational
United States Public Cloud - Mobile app and API Operational
HIPAA Cloud - Mobile app and API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 11, 2020

No incidents reported today.

Jul 10, 2020
Latency and high error rate in EU
Resolved - This incident has been resolved.
Jul 10, 09:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 08:36 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 10, 08:20 UTC
Investigating - Engineers are investigating reports of high error rates and latency in EU pod
Jul 10, 08:02 UTC
Jul 9, 2020

No incidents reported.

Jul 8, 2020
Unable to log into EU Intranets
Postmortem - Read details
Jul 8, 16:23 UTC
Resolved - EU customers having issue with Intranet performance and login.
Jul 8, 06:00 UTC
Jul 7, 2020
US Performance issue
Postmortem - Read details
Jul 8, 14:59 UTC
Resolved - This incident has been resolved.
Jul 7, 20:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 17:20 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 7, 15:08 UTC
Investigating - We are currently investigating an issue affecting Intranet performance of customers in the US. We will provide more information as we diagnose the issue.
Jul 7, 14:22 UTC
Media Manager issues
Postmortem - Read details
Jul 8, 16:15 UTC
Resolved - Media Manager showing up as a blank page
Jul 7, 07:00 UTC
Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

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