Resolved -
This incident has been resolved.
Sep 3, 16:34 UTC
Update -
We are continuing to monitor for any further issues.
Sep 3, 16:33 UTC
Monitoring -
The sites have returned to their expected performance levels, with latency and request counts now within the anticipated range. We will continue to monitor the situation closely.
Sep 3, 15:58 UTC
Identified -
We have identified the issue and have implemented a change to resolve this, we will be monitoring performance closely to ensure sites return to a performant state.
Sep 3, 15:55 UTC
Investigating -
Interact Software Monitoring systems have identified intermittent error messages causing some sites to become unavailable for short periods of time. The Interact Cloud Team are currently reviewing and will update shortly.
Sep 3, 15:11 UTC