Interact Status

All Systems Operational

EMEA Public Cloud Operational

North America / HIPAA Public Cloud Operational

APAC Public Cloud Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 4, 2022

No incidents reported today.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

Service Disruption impacting our US customers

Resolved - This issue has been resolved.
Sep 27, 14:33 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 27, 14:15 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 27, 14:15 UTC

Update - We are continuing to investigate this issue.
Sep 27, 13:56 UTC

Investigating - Interact Engineers are currently investigating issues within the US of higher than normal latency which is causing slowness and service disruption across all US customers.

Engineers are working on a resolution at highest priority and will continue to update this page with updates.

We apologise for the inconvenience.

Interact Support
Tel: 0161 9273223
Sep 27, 13:56 UTC

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

Latency issues impacting a subset of EU Customers

Resolved - Issue fully resolved
Sep 22, 11:54 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 08:46 UTC

Investigating - Interact Engineers are currently investigating issues within the EU of higher than normal latency which is causing slowness and intermittent service disruption across all EU customers.
Sep 22, 08:42 UTC

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.