This incident has been resolved.
Oct 27, 17:10 UTC
Service is 100% restored. All services operating normally. We will continue monitoring the affected services.
Oct 27, 16:22 UTC
We have switched over to new hardware (REDIS). Services recovering. Please await next update.
Oct 27, 16:17 UTC
We have identified the issue as being related to failed hardware (REDIS). Receiving reports of unable to login and disrupted page views. Currently working on a fix.
Oct 27, 16:16 UTC
We are continuing to investigate this issue.
Oct 27, 15:59 UTC
We are currently investigating a service disruption in the EU Cloud. Customers are having difficulty logging into their Intranets.
Oct 27, 15:58 UTC