Interact Status

All Systems Operational

Europe Public Cloud 1 Operational

Europe Public Cloud 2 Operational

United States Public Cloud Operational

HIPAA Cloud Operational

Australia Cloud Operational

Europe Public Cloud 1 - Mobile app and API Operational

Europe Public Cloud 2 - Mobile app and API Operational

United States Public Cloud - Mobile app and API Operational

HIPAA Cloud - Mobile app and API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 14, 2019

No incidents reported today.

Dec 13, 2019

No incidents reported.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

Latency issues impacting a subset of EU Customers

Postmortem - Read details
Dec 6, 16:16 UTC

Resolved - This incident has been resolved and a full root cause analysis will up updated ASAP.
Dec 4, 14:52 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 13:56 UTC

Investigating - Interact Engineers are currently investigating issues within the EU of higher than normal latency which is causing slowness and intermittent service disruption across all EU customers.
Dec 4, 13:39 UTC

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.