US Latency 12/12/22

Incident Report for Interact

Resolved

This incident has been resolved.

Posted Dec 12, 2022 - 22:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 12, 2022 - 22:28 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 12, 2022 - 21:35 UTC

Investigating

Interact Engineers are currently investigating issues within the US of higher than normal latency which is causing slowness and intermittent service disruption across a subset of US customers.

Posted Dec 12, 2022 - 20:56 UTC

This incident affected: North America / HIPAA Public Cloud.