Service Disruption impacting our EU customers

Incident Report for Interact

Resolved

This incident has been resolved.

Posted Jan 14, 2019 - 09:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 14, 2019 - 08:53 UTC

Investigating

Investigating - Interact Engineers are currently investigating issues within the EU of higher than normal latency which is causing slowness and service disruption across all EU customers.

Engineers are working on a resolution at highest priority and will continue to update this page with updates.

We apologise for the inconvenience.

Interact Support
Tel: 0161 9273223

Posted Jan 14, 2019 - 08:49 UTC