Slow performance identified for a subset of EU customers

Incident Report for Interact

Resolved

This incident has now been resolved, and service is back to normal.

Posted Jul 29, 2019 - 12:39 UTC

Identified

Interact engineers have failed over the service to alternative hardware and continue to monitor the service. Further updates will be provided

Posted Jul 29, 2019 - 08:51 UTC

Investigating

We are currently investigating slow performance on our EU pod.

Posted Jul 29, 2019 - 08:23 UTC

This incident affected: Europe Public Cloud 1 and Europe Public Cloud 2.