Service Disruption impacting our US customers

Incident Report for Interact

Resolved

This incident has been resolved.

Posted Dec 15, 2022 - 16:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 15, 2022 - 15:40 UTC

Investigating

Interact Engineers are currently investigating issues within the US of higher than normal latency which is causing slowness and service disruption across a subset of US customers.

Engineers are working on a resolution at highest priority and will continue to update this page with updates.

We apologize for the inconvenience.

Posted Dec 15, 2022 - 14:02 UTC

This incident affected: North America / HIPAA Public Cloud.