Service Disruption impacting our EU customers

Incident Report for Interact

Resolved

This incident has been resolved.

Posted Dec 10, 2018 - 17:48 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 10, 2018 - 11:48 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 10, 2018 - 11:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 10, 2018 - 11:23 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 10, 2018 - 10:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 10, 2018 - 10:50 UTC

Investigating

Investigating - Interact Engineers are currently investigating issues within the EU of higher than normal latency which is causing slowness and service disruption across all EU customers.

Engineers are working on a resolution at highest priority and will continue to update this page with updates.

We apologise for the inconvenience.

Interact Support
Tel: 0161 9273223

Posted Dec 10, 2018 - 10:39 UTC

This incident affected: EMEA Public Cloud.