High error rates and latency in HIPAA cloud

Incident Report for Interact

Resolved

This incident has now been resolved and service is fully restored.

Posted Nov 18, 2019 - 17:09 UTC

Monitoring

The issue has been identified and corrected. Service has been restored and engineers will continue to monitor

Posted Nov 18, 2019 - 16:31 UTC

Investigating

Engineers are investigating issues with high error rates and latency in HIPAA cloud pod

Posted Nov 18, 2019 - 16:26 UTC

This incident affected: HIPAA Cloud.