Service disruption affecting a subset of EU customers

Incident Report for Interact

Resolved

Issue resolved at 15:23 UTC

Posted May 26, 2022 - 15:48 UTC

Monitoring

Error rates are reducing with page publication capabilities returning to normal. continuing to monitor.

Posted May 26, 2022 - 15:31 UTC

Identified

We have observed an increase in error rates for page creation and editing related to both HTML Upload page types, affecting some users in this region. We are currently making a configuration change to resolve the issue which we expect to propagate though the estate within the next 20 mins

Posted May 26, 2022 - 15:18 UTC

Investigating

We are receiving reports of issues when publishing pages, we are currently investigating.

Posted May 26, 2022 - 15:07 UTC

This incident affected: EMEA Public Cloud.