Service disruption affecting a subset of EU customers

Incident Report for Interact

Resolved

This incident has been resolved.

Posted Apr 19, 2022 - 12:19 UTC

Update

Monitoring completed with no repeat instances - We will now resolve the incident

Posted Apr 19, 2022 - 12:18 UTC

Monitoring

A fix has been implemented & we are monitorning it.

Posted Apr 19, 2022 - 09:51 UTC

Update

Our engineers continue to work on implementing a fix for this issue.

Posted Apr 19, 2022 - 09:06 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 19, 2022 - 08:33 UTC

Identified

The issue has been identifed and engineers are working to resolve the issue.

Posted Apr 19, 2022 - 08:26 UTC

Investigating

We are aware of issues affecting some customers in our EU pod. Engineers are currently investigating

Posted Apr 19, 2022 - 08:12 UTC

This incident affected: EMEA Public Cloud.