Service Disruption impacting our US customers
Incident Report for Interact
This issue has been resolved.
Posted Sep 27, 2022 - 14:33 UTC
A fix has been implemented and we are monitoring the results.
Posted Sep 27, 2022 - 14:15 UTC
The issue has been identified and a fix is being implemented.
Posted Sep 27, 2022 - 14:15 UTC
We are continuing to investigate this issue.
Posted Sep 27, 2022 - 13:56 UTC
Interact Engineers are currently investigating issues within the US of higher than normal latency which is causing slowness and service disruption across all US customers.

Engineers are working on a resolution at highest priority and will continue to update this page with updates.

We apologise for the inconvenience.

Interact Support
Tel: 0161 9273223
Posted Sep 27, 2022 - 13:56 UTC
This incident affected: North America / HIPAA Public Cloud.