Service Disruption impacting our US customers

Incident Report for Interact

Resolved

This issue has been resolved.
Posted Sep 27, 2022 - 14:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 27, 2022 - 14:15 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 27, 2022 - 14:15 UTC

Update

We are continuing to investigate this issue.
Posted Sep 27, 2022 - 13:56 UTC

Investigating

Interact Engineers are currently investigating issues within the US of higher than normal latency which is causing slowness and service disruption across all US customers.

Engineers are working on a resolution at highest priority and will continue to update this page with updates.

We apologise for the inconvenience.

Interact Support
Tel: 0161 9273223
Posted Sep 27, 2022 - 13:56 UTC
This incident affected: North America / HIPAA Public Cloud.
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