Service Disruption impacting our EU customers

Incident Report for Interact

Resolved

This incident has been resolved.

Posted Dec 07, 2018 - 11:57 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 07, 2018 - 11:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 07, 2018 - 11:27 UTC

Investigating

Investigating - Interact Engineers are currently investigating issues within the EU of higher than normal latency which is causing slowness and service disruption across all EU customers.

Engineers are working on a resolution at highest priority and will continue to update this page with updates.

We apologise for the inconvenience.

Interact Support
Tel: 0161 9273223

Posted Dec 07, 2018 - 10:53 UTC

This incident affected: EMEA Public Cloud.