Latency issues impacting a subset of EU Customers

Incident Report for Interact

Resolved

This incident has now been resolved. Engineers are investigating the root cause and preventative measures

Posted Jun 19, 2020 - 09:53 UTC

Identified

The issue has been identified and resolved for most customers. Engineers will continue working on the remaining sites, and investigate the cause

Posted Jun 19, 2020 - 08:59 UTC

Investigating

Interact Engineers are currently investigating reports of users unable to access their systems

Posted Jun 19, 2020 - 08:12 UTC

This incident affected: Europe Public Cloud 1 and Europe Public Cloud 2.