Latency issues impacting EU Customers

Incident Report for Interact

Resolved

This incident has now been resolved, and service has returned to normal.

Posted Jan 20, 2020 - 13:06 UTC

Monitoring

Engineers have identified and resolved the issue, and will continue to monitor

Posted Jan 20, 2020 - 12:17 UTC

Investigating

Interact Engineers are currently investigating issues within the EU of higher than normal latency which is causing slowness and intermittent service disruption across all EU customers.

Posted Jan 20, 2020 - 12:11 UTC

This incident affected: EMEA Public Cloud.