US 500 Errors

Incident Report for Interact

Resolved

This incident has been resolved.

Posted Jun 28, 2023 - 18:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 28, 2023 - 17:54 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 28, 2023 - 17:49 UTC

Investigating

Interact Engineers are currently investigating issues within the US of higher than normal latency causing 500 errors which is causing slowness and service disruption across a subset of US customers.

Engineers are working on a resolution at highest priority and will continue to update this page with updates.

We apologize for the inconvenience.

Posted Jun 28, 2023 - 17:24 UTC

This incident affected: North America / HIPAA Public Cloud.